Frequently Asked Questions

Q: Is learning online really an effective method of learning languages?

A:Yes! In order to learn you need 3 things – to be motivated, a good teacher    and a comfortable learning environment. You have already shown motivation by asking this question. Our teachers are experienced and fully capable of adderssing all your needs. Our teaching platform enables teachers and students to interact freely and with ease, just like in a regular classroom. You also get the added bonus of not having to leave your home.

Q: I need to have a personal and supportive relationship with my teacher. How can this be created in a virtual environment?  

A: Many new students say that it takes time to feel comfortable and confident with a new teacher. This is true for both online, as well as "offline" classrooms. In both cases, time is needed for the teacher to understand and adjust himself to the needs of the student and for the student to get used to the teacher. Once this happens, a productive and effective learning relationship can be created, no matter what platform is being used. In fact, today online "long distance" relationships of different kinds are very common and with the right technologies can make the participants feel as if as though they are actually in the same room.

Q: How do I enter the virtual classroom?

A: After ordering a course, or signing up for a free trial lesson, we send you a confirmation email. 10 minutes before the scheduled lesson, we send a link to the class, to your email address. All you have to do is click the link and follow the simple steps that will lead you into the virtual classroom. A technical support representative will be available online at all times to help you enter the class if you have any problems.

Q: How do I know what course I should sign up for?

A: In order to determine your level, you can either take the level test (currently available for English courses), or participate in a trial lesson, during which the teacher will determine which course would best suit your needs.

Q: Are the trial lessons really 100% free?

A: Yes!   

Q. Is there any way of reducing the price of a course?

A. Our language courses are relatively inexpensive to begin with. In fact, it would be difficult to find courses of the same quality that we provide, with experienced teachers, for less money. One way of spending less is to sign up for a group course. Some courses are taught in this format, which is both effective and significantly cheaper than private lessons.  Ask our sales representative about availabilities. If the course you want to learn isn't available in the group format, you can try to get some friends together, who want to learn with you. You bring the group and we'll bring the teacher at a discount rate for each student in the group.

Q. How can I pay for an online course?

A. We accept the following credit cards and methods of payment: Visa, Master Card, American Express, PayPal

Questions? Contact us now